Returns
We want you to be completely satisfied with your purchase. If for any reason you’re not, we gladly accept returns. Please make sure that your return is mailed back within 5 days of receiving your order (it must be in the mail by day 5).
To start the return process, please contact us at sales@shopdannari.com. Once your return is confirmed to be within the 5-day window, we’ll send you a return label and instructions. A $30 return label fee will be deducted from your refund. Please make sure all items are in perfect condition, including the original packaging, protective materials, and certificates.
In the event of any dispute regarding a return or refund, Dannari Jewelry reserves the right to make the final decision on whether to accept or reject the request.